FREQUENTLY ASKED QUESTIONS

How far in advance should I place an order?

At least 14 days notice is required on all standard orders.

Please allow at least 3 months advance notice for wedding cakes.

For a large number of canapés (+150) please place your order a minimum of 20 days in advance of pick up / delivery time.

Of course, the more notice the better to guarantee your date. 

Can I make changes to my order once it has been placed? Minor changes may be made up to 1-2 days in advance. Major changes require at least 7-day advance notice.

What is your cancellation policy?

Orders may be cancelled with up to 7 working days´ notice for a full refund. Orders placed after this time will not be refunded.

When can I come for a wedding cake tasting?

Cake consultations and tastings are by appointment only.

 Do you accomodate dietary requests and requirements?

Yes, we accommodate vegan, vegetarian, gluten-free and most other dietary requests. Please contact us for more information.

Do you offer event planning?

No, we provide finger food (canapés) and cakes only. Though we do not offer event planning or full-service catering we will, as always, be delighted to assist in menu planning, portioning and coordination.

How much do your cakes cost?

All cakes are induvidually priced based on the design, with price range from 3.50 € - 12.00 € per portion, depending upon various factors such as type of cake, flavour, number of tiers, intensity of design, detail of sugar work, construction of suport systems, etc.

What is your payment policy?

For larger number of portions (60+) a 50% non-refundable deposit is required upon ordering to reserve your date and time. The remainder of the payment is due on pick-up / delivery. Payments may be made by cash or money transfer.

How many canapés do you recommend per person?

We recommend 6 canapés per person for the first hour, and another 2 canapés per person for every hour after that. So for a 2 hour party we recommend 8 canapés per head. Whether it be a wide selection or a few staples, this should provide you with a quick quantity estimation if you need some guidance.

Do you have pre-made cakes and canapés available for sale?

There is no food pre-made and ready for sale. Every cake is custom made and hand decorated fresh to order. Same goes for canapés.

Do you deliver?

Of course. Delivery is available every day of the week, on weekends and bank holidays. Delivery fees are calculated by distance and time traveled. Delivery within 500m is free of charge.

While it is generally not a problem for customers to transport smaller cakes, self transporting any cake is at your own risk. You are responsible for any damage that may occur during self-transportation. Wedding and tiered cakes may have to be assembled on site and are not available for pick-up.